CRYSTAL HOTELS INTEGRATED MANAGEMENT SYSTEMS POLICY

Crystal Hotels,
It aims and has adopted it as a principle to;


ensure guest satisfaction by providing effective and feasible solutions to guest requests, expectations and complaints,


produce reliable food,


contribute to the protection and development of environmental values by preventing environmental pollution without compromising the existence and quality of the resources that future generations will need,


provide safe and healthy working conditions for the prevention of injuries and health deterioration by working with the principle of zero accident on occupational health and safety,


reduce risks by eliminating the dangers that may affect Food Safety, Information Security, Occupational Health and Safety and the Environment,


ensure the confidentiality, integrity and accessibility of the information,


comply with all legal and regulatory requirements that we are responsible, and to the requirements of its applicable parties, which are mutually approved, and to raise awareness of its employees and all interested parties about these compliance and requirements,


reach its goals with all its employees and interested parties who know its vision and mission,


to continuously improve its management systems with the effective communication methods that it establish with its all interested parties by providing the necessary conditions for the consultation and participation of its all employees and employee representatives,


with its guest and quality oriented service understanding without compromising its core values.


Umman ÇETİNBAŞ
CEO